BEDGEAR wants you to have 100% of the comfort and support you need to get a great night’s sleep so you can Wake Ready each day with our Performance® bedding products. We want to make sure our bedding products live up to their intent. That’s why we have created a 365 Night Guaranty that goes well beyond any traditional bedding manufacturer’s warranty. We also have established a special 10-year warranty with our partner GM Warranty Services for customers who have purchased a mattress and mattress protector together.
Our 365 Night Guaranty is extended to a full 10 years from your date of delivery; all warranty restrictions apply.
GM Warranty (EN) | GM Warranty (FR) | GM Warranty (ES)
Our 365 Night Guaranty is extended to a full 10 years from your date of delivery; all warranty restrictions apply.
Mattress Warranty (EN) | Mattress Warranty (FR)
Our 365 Night Guaranty is extended to a full 10 years from your date of delivery; all warranty restrictions apply.
M3 Mattress Warranty (EN) | M3 Mattress Warranty (FR)
Our 365 Night Guaranty is extended to a full 10 years from your date of delivery; all warranty restrictions apply.
Kids Mattress Warranty
Our 365 Night Guaranty includes only our crib mattress covers. We feature a limited lifetime warranty on our crib mattress cores.
Crib Mattress Warranty
Our 365 Night Guaranty is extended to a full 3 years from your date of delivery; all warranty restrictions apply.
Adjustable Base Warranty (EN) | Adjustable Base Warranty (FR)
Our 365 Night Guaranty includes all our Performance pillows; all warranty restrictions apply.
Pillows Warranty (EN) | Pillows Warranty (FR)
Our 365 Night Guaranty features a limited warranty.
Mattress Protectors, Sheets and Blankets Warranty (EN) | Mattress Protectors, Sheets and Blankets Warranty (FR)
Our 365 Night Guaranty features a limited warranty.
Pet Beds Warranty
Please contact us at wow@bedgear.com or 631-414-7763 for assistance.
BEDGEAR, LLC
200 Sea Lane
Farmingdale, NY 11735
Contact GM Warranty Services at (800) 545-7125 or visit http://www.gmwarrantyservices.com to complete the contact form
PRIVACY NOTICE - CALIFORNIA
This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Statement of BEDGEAR, LLC (“we,” “us,” or “our”) and applies solely to natural persons who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act (“CPRA”) and other California privacy laws. Any terms defined in the CCPA and CPRA have the same meaning when used in this notice.
Information We Collect
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In particular, we have collected the following categories of personal information from its consumers within the last twelve (12) months:
|
Category |
Examples |
Collected |
|
A. Identifiers. |
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. |
YES |
|
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). |
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
YES |
|
C. Protected classification characteristics under California or federal law. |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
YES |
|
D. Commercial information. |
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
YES |
|
E. Biometric information. |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. |
NO |
|
F. Internet or other similar network activity. |
Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. |
YES |
|
G. Geolocation data. |
Physical location or movements. |
YES |
|
H. Sensory data. |
Audio, electronic, visual, thermal, olfactory, or similar information. |
NO |
|
I. Professional or employment-related information. |
Current or past job history or performance evaluations. |
YES |
|
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
NO |
|
K. Inferences drawn from other personal information. |
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes, e.g., via cookies. |
YES |
|
L. Sensitive personal information |
Any communications the consumer has with a third party (i.e., somebody outside our business); Biometric data processed to identify an individual; Data about sexual orientation or sex life; Financial account details in a combination (e.g., card number and password) that gives access to an account; Genetic data; Government-issued numbers (such as a social security number or a number on a passport, or driver's license); Health data; Philosophical or religious beliefs; Precise geolocation; Racial or ethnic origin; Union membership |
YES |
Personal information does not include:
Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the scope of the CCPA/CPRA, like:
o health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
o personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
We obtain the categories of personal information listed above from the following categories of sources:
Directly from you or your agents. For example, from information that you provide to us related to the products and services we provide to you.
Indirectly from you or your agents. For example, through information we collect from you in the course of providing products and services to you.
Directly and indirectly from activity on our website (www.bedgear.com) and our social media networks. For example, from submissions through our website portal or website usage details collected automatically.
From third-parties that interact with us in connection with the products and services we provide to you. For example, information received as part of routine card verification (fraud) checks, or joint marketing partners when they share information with us.
Publicly available databases.
Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following business purposes:
To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order to ask a question about our products or services, we will use that personal information to respond to your inquiry, or if you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
To provide, support, personalize, and develop our websites, products, and services.
To create, maintain, customize, and secure your account with us.
To process your requests, purchases, transactions, and payments and prevent transactional fraud.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To personalize your customer experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through the mail or our websites, third-party sites, and via email or text message (with your consent, where required by law).
To help maintain the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
For testing, research, analysis and product development, including to develop and improve our websites, products, and services.
As necessary or appropriate to carry out our obligations and protect the rights, property or safety of us, our clients or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA/CPRA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We do not use your personal information for automated decision making (also called data profiling).
Sharing Personal Information
We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:
Categories: Identifiers, Personal information categories listed in the California Customer Records
statute (Cal. Civ. Code § 1798.80(e)), Protected classification characteristics under California or
federal law, Commercial information, Internet or other similar network activity, Geolocation data,
Professional or employment-related information, Inferences drawn from other personal information.
We disclose your personal information for a business purpose to the following categories of third parties:
Third-parties that interact with us in connection with the products and services we provide to you.
Service providers to us.
Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.
In the preceding twelve (12) months, we have not sold any personal information.
Data Retention
For each of the categories of personal information listed above, we will retain your personal information only for as long as is necessary for the business purposes set out herein and in our other policies. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our systems or if we are legally obligated to retain this information for longer time periods.
Your Rights and Choices
The CCPA/CPRA provide consumers (California residents) with specific rights regarding their personal information. This section generally describes your CCPA/CPRA rights and explains how to exercise those rights.
Opt-out Requests
You have the right to tell us not to sell or share your personal information. You can exercise this right by either sending us a verifiable consumer request via the means set forth below or accessing our internet website below and visiting the particular webpage and/or link identified as "Do Not Sell or Share My Personal Information”.
For the category of sensitive personal information, you have the right to tell us to only use this information to provide requested goods or services and, in such case, we cannot use the information for other purposes, regardless if we give you notice. We may however continue to use the sensitive personal information even if you have submitted a request as necessary to provide certain services set forth in the CCPA/CPRA and as permitted by other regulations. You can exercise this right by either sending us a verifiable consumer request via the means set forth below or accessing our internet website below and visiting the particular webpage and/or link identified as "Limit the Use of My Sensitive Personal Information”.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
o sales, identifying the personal information categories that each category of recipient purchased; and
o disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Data Correction Rights
You have the right to request that we correct any inaccuracies in your personal information that we collected from you and retained. Once we receive and confirm your verifiable consumer request, we shall use commercially reasonable efforts to correct the inaccurate personal information in accordance with the CCPA/CPRA.
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
3. Debug products to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Access, Data Portability, Data Correction and Deletion Rights
To exercise the access, data portability, data correction and deletion rights described above, please submit a verifiable consumer request to us by either:
Calling us at 631-414-7763,
Visiting https://www.bedgear.com,
Emailing us at WOW@BEDGEAR.com, or
Sending a letter to us at BEDGEAR, LLC, 200 Sea Lane, Farmingdale, NY 11735
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. Unless permitted by the CCPA/CPRA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA/CPRA that can result in different prices, rates, or quality levels. Any CCPA/CPRA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will notify you by email or post a notice on our website homepage, and update the notice’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or comments about this notice, our Privacy Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 631-414-7763
Website: https://www.bedgear.com
Email: WOW@BEDGEAR.com
Dated: January 1, 2023