Privacy policy
At BEDGEAR® we protect your personal information. BEDGEAR owns information collected on this site and will never sell or rent this information. We will not share it in ways different from what is described in this statement unless you authorize us to do so.
This Privacy Policy describes how Bedgear, LLC. and its affiliates (referred to as “Bedgear”, “our”, “we” or “us” in this Policy) collect, use, share, and protect your personal information, what choices you have relating to your personal information, and how you can contact us.
CHANGES TO THIS PRIVACY NOTICE
We may modify this Privacy Notice from time to time, in which case we will update the "Last Updated" date at the bottom of this Privacy Notice. If we make changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us, by posting notice of such changes on the Services or by other means consistent with applicable law) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.
PERSONAL INFORMATION
When you use or access Bedgear’s Digital Services, we collect certain categories of information about you from a variety of sources. In addition to the specific uses discussed below, we may use this information to provide and improve our Digital Services, to conduct research and development and to maintain our business relationship, in our legitimate interests, including to enhance the safety and security of our Digital Services, providing customer support, complying with applicable legal obligations, enforcing any applicable terms of service, and protecting our rights and the rights of our employees, users or other individuals.
Our site uses forms for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of BEDGEAR to send information to customers about orders, to fulfill orders, to process and collect payments, to send promotional marketing material about our company and partners, and to contact customers about orders when necessary. Demographic and profile data is also collected at our sites. We use this data to tailor your experiences at our sites, to show you content that we think you might be interested in, and to display the content according to your preferences.
COOKIES & IP ADDRESSES
BEDGEAR is firmly committed to our customers' privacy. Like many sites, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather general demographic information. We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. We may also use our own cookies to provide enhanced online display advertising tailored to your interests. To opt out of advertising provided directly by BEDGEAR email wow@bedgear.com
Cookies are small pieces of information stored by your internet browser to your computer's hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive.
External Links - This site contains links to other websites. BEDGEAR is not responsible for the privacy practices or the content of other sites.
THIRD-PARTY SERVICE PROVIDERS
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf, providing search results and links, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Customer information is considered to be an asset of BEDGEAR and as such may be transferred to another company as part of an acquisition of BEDGEAR.
SMS & RCS MESSAGING
By providing your mobile phone number and opting in to receive SMS (Short Message Service) and/or RCS (Rich Communication Services) messages from BEDGEAR, you consent to receive text messages from us, including transactional messages (such as order confirmations and shipping updates) and promotional messages (such as special offers, new product announcements, and exclusive deals).
How to Opt In - You may opt in to BEDGEAR SMS/RCS messaging by providing your mobile phone number at checkout, on our website, or through another BEDGEAR opt-in mechanism and affirmatively consenting to receive text messages.
How to Opt Out - You may opt out of receiving SMS/RCS messages from BEDGEAR at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. You may also opt out by emailing us at wow@bedgear.com or by updating your communication preferences in the “My Account” section of our Site.
Message Frequency - Message frequency may vary. You may receive up to 20 marketing messages per month in addition to transactional messages related to your orders and account activity.
Message and Data Rates - Message and data rates may apply. Please consult your mobile carrier for details regarding any applicable charges.
Help with Messaging - For help with SMS/RCS messaging, reply HELP to any message you receive from us, or contact us at wow@bedgear.com.
Supported Carriers - Supported carriers include, but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Metro by T-Mobile, U.S. Cellular, and other major U.S. carriers. Carrier support for RCS messaging may vary.
No Sharing of Mobile Information - Mobile opt-in information and consent (including phone numbers) will not be shared with third parties or affiliates for their own marketing or promotional purposes. This information is collected solely for BEDGEAR’s use in sending the communications you have consented to receive. No mobile information will be sold, rented, or otherwise transferred to any unaffiliated third party without your consent, except as required by law or as necessary to provide the services you have requested (e.g., using a messaging platform to deliver texts on our behalf).
Data Use - Your mobile number and messaging preferences are used solely to send the SMS/RCS communications you have consented to receive. We do not use your mobile number for any purpose inconsistent with this Privacy Policy or your expressed preferences.
INFORMATION SECURITY
We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make the Sites (including the software, applications and services provided on the Sites) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.
When you send or otherwise transmit your sensitive information (such as your credit card number) to or though the Sites, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".
Please understand, however, that it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use and Privacy Policy, you understand that we do not guarantee that your use of the Sites and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Sites. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Sites will be used in the manner described in our Terms of Use. Please do not use the Sites if you do not agree to the terms and conditions described in this Information Security section.
If you have any questions about security of the Sites, please email us at wow@bedgear.com
CHILDREN’S PRIVACY
We do not knowingly collect personal information online from children under the age of 13. If we become aware that we have unknowingly collected information about a child, we will make commercially reasonable efforts to delete such information from our database. If you’re a parent or guardian and you believe we have collected your child’s information, please contact us at wow@bedgear.com
RENTENTION OF PERSONAL INFOMRATION
We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Policy or disclosed to you at the time of collection, unless otherwise required or permitted by law. For example, we keep your account profile information for as long as you keep your Bedgear account, but we may keep your purchase history longer to comply with our legal, tax, accounting and recordkeeping obligations, administer applicable returns and warranty programs, and for research, development and safety purposes, as well as an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims or comply with legal obligations.
CHANGES TO OUR PRIVACY POLICY
Applicable law and our practices change over time. If we decide to update our Privacy Policy, we will post the changes on our Platform. If we materially change the way in which we process your personal information, we will provide you with prior notice, including via email to the address we have on file, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Privacy Policy and keep yourself informed of our practices.
HOW TO CONTACT BEDGEAR
Should you have any questions about our privacy practices or this Privacy Notice, please contact us at wow@bedgear.com